Helps managers lead employees through a major change such as reorganization. Discusses a three-phase psychological process that employees experience when they adapt to a major change, possible employee reactions to the change, and ways to manage those reactions. Includes an annotated list of media and training resources that can be ordered from the Center. (Several courts have recommended this guide for Case Management/Electronic Case Files implementation planning.) Available in print and Adobe Acrobat format.
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Transition Guide: How to Manage the Human Side of Major Change, Second Edition
January 1, 2003
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